Urban drivers who rely on navigation and media simultaneously, value technology-driven experiences, and expect seamless, premium in-vehicle interaction.
Steve represents the modern, tech-savvy driver who treats the vehicle as an extension of his digital ecosystem.
Behaviour
- Uses navigation on most drives
- Listens to music or podcasts while driving
- Prefers minimal interaction while in motion
Needs
- Fast access to essential controls
- Contextual information without interruption
- A calm, distraction-free interface
Pain points
- Frequent app switching
- Visual clutter on screen
- Interruptive notifications


